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Technology Consulting for Healthcare Organizations That Can't Afford Another Failed Implementation

We build custom software, AI systems, and ERP platforms for senior care operators, healthcare billing companies, and mid-market organizations. 17 years of hands-on engineering. Transparent pricing. No surprises. The founder does the work.

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Serving organizations from 50+ facility senior care operators to government agencies to Chicago Public Schools. Healthcare is our primary vertical.

Clear Scope. Clear Pricing. Before We Write a Line of Code.

Every engagement follows the same structure. No scope ambiguity. No billing surprises.

1

Understand

We map your current systems, workflows, and constraints. For healthcare clients, this includes your EHR/EMR landscape, compliance requirements, and vendor relationships. We document everything before proposing anything.

2

Build

You receive a written scope document with clear pricing: fixed-price for defined deliverables, monthly retainer for ongoing work, or hourly for advisory engagements. If requirements change, the pricing is renegotiated before work continues.

3

Operate

We stay engaged after deployment. The AR Proactive platform ran for 7 years under our ongoing management. We handle monitoring, iteration, and scaling as your operations grow.

Every engagement starts with a written scope document and clear pricing before any work begins. If the scope changes, the pricing is renegotiated. No billing surprises.

Recent Engagements

Real projects with real metrics. Some client names anonymized per NDA, but we provide references on request.

Senior Care

AI Admission Chatbot for a 50+ Facility Senior Care Operator

Replaced an incumbent vendor's rigid decision-tree chatbot with a conversational AI system built on Claude API and Vercel AI SDK. Handles tour scheduling, admission inquiries, Medicare/Medicaid education, and lead qualification with 4-tier urgency scoring. Captures 14 data points per interaction vs. the previous system's 4.

3 min avg response (down from 24 hours)
Claude API Vercel AI SDK Supabase CRM Integration
Healthcare Services

Billing Automation Across 38 Healthcare Agencies

Designed and built a Zoho-based billing operations module for a healthcare medical alert company. Automated invoice generation, payment tracking, and client reporting across 38 agencies in four billing categories. Replaced manual spreadsheet workflows.

40% reduction in manual billing hours
Zoho CRM Custom APIs Automated Workflows
Professional Services

Odoo ERP for a 12-Location Professional Services Firm

Implemented Odoo ERP consolidating inventory, HR (BambooHR integration), time tracking (TimeDoctor), and accounting (QuickBooks) into a single system. Replaced a repurposed Redmine installation. Migrated 7 years of legacy data across all locations.

12 locations on a single source of truth
Odoo BambooHR TimeDoctor QuickBooks Data Migration
Public Safety

AI Operational Intelligence for Government Agencies

Architected a RAG-based platform that ingests operational documents, compliance records, and regulatory standards to surface actionable insights for agency leadership. Built on HIPAA-compliant infrastructure with document AI and predictive analytics capabilities. Currently in paid pilot with an early-adopter agency.

Real-time dashboards (from 6 hours of manual reporting)
Python RAG Pipeline Document AI Secure Infrastructure

We are actively collecting client testimonials. In the meantime, we are happy to provide references on request during the assessment process.

17+
Years building
production systems
7
Year longest client
relationship (CPS)
50+
Facilities served by
a single AI deployment
100%
Transparent pricing
before work begins
Jonathan Serle, Founder and Principal Consultant

Every Project Is Led by the Same Person: Jonathan Serle

Jonathan Serle founded JS Technology Solutions in 2012 after serving as VP of Engineering at Wondersign, where he led a 10+ person global engineering team, executed a full AWS migration, and built the CI/CD pipeline for an enterprise digital signage platform.

Over the past 17 years, he has built a patient billing SaaS platform that ran for 7 years in production (processing millions in accounts receivable), built an AI operational intelligence platform for public sector agencies, delivered ERP implementations across 12+ locations, and served as the trusted technology advisor to Chicago Public Schools for 7 consecutive years.

When you hire JS Technology Solutions, Jonathan is on every call, every architecture decision, and every deployment. No sales team. No account managers. No junior staff on your project.

Read Full Background →

From the Blog

Practical guidance on technology strategy and implementation.

Healthcare Technology

The Real Cost of Technical Debt in Healthcare Systems

How technical debt in healthcare IT systems creates compounding operational costs, compliance risks, and patient safety concerns, and a framework for prioritizing remediation.

·4 min read

Not Sure Where to Start? That's Normal.

Most of our clients come to us after a failed implementation, an outgrown system, or a vendor relationship that stopped working. Book a 30-minute call with Jonathan. You will get a written summary of recommendations whether or not you hire us.

Book Your Free 30-Minute Assessment